This post has been sent to me three times, the last time by Natalie Palomo. Thanks Nat. It co-incided with another session on live radio last night talking about work and taking 12 phone-in calls. As usual some of the stories being related were awful and unacceptable as work practices; most relating to appalling behaviour like constant bullying and shouting. So for those 12, and others: I hope it never gets to this stage in your workplace. I would love to hear the story behind the security camera clip; it won’t be easy listening and, without being too pious, it is tragedy rather than comedy before our eyes.